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View allFrequently asked questions
Everything you need to know about the product and billing.
How can I use my account?
Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.
Can I add family members or children to my account?
Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.
How do I know my metals are really there/What kind of insurance protects my account?
Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.
How do I take possession of my metals? Can I send in my own metals to be vaulted/Can I sell my metals to Alpine Gold without having an account?
Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.
Verified value across buying &selling
Physical vaulting
Member security and Auditing
Protection for 100% of the metal and coin value
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